Products
About
PCS Platform

About PCS

PCS stands for Patient Communication Simulators

Founded with the mission to deliver advanced communication tools to healthcare simulation.
Our Story

Somewhere down the manikin production line, the big patient simulator manufacturers became disconnected from end-users. Instead of focusing on developing bold, new choices, they simply began to rebrand old technologies. Stagnation replaced innovation. The needs of the simulation programs evolved, but simulators didn’t.

PCS was founded in 2016 with the vision to bring the latest available technology and advanced communication capabilities to healthcare simulation. From the outset, PCS.ai has integrated artificial intelligence as a foundational element, driving innovation and shaping every aspect of its design and functionality. Today, PCS is one of the most innovative companies revolutionizing simulation across multiple modalities by harnessing the power of artificial intelligence (AI).

How we work
Our Approach
We work in fast-feedback cycles and take an iterative approach to product development. Software updates are of no charge to the end-user, as it's included in the service period.It’s a powerful message: 
End users are not punished for purchasing early in the PCS product’s lifespan.
End-users avoid buyer’s frustration when a new version is released.
End users can start seeing and utilizing the benefits today with the confidence that their investment will continue to pay dividends over time. For the entire lifespan of the product, you can count on continuous upgrades and substantial enhancements.
We are building software evolution guided by end-users.

The PCS user community is the driving force behind our road map. We’re not building new features looking at our competitors or their products, instead we choose to focus on our user’s real world needs. We are listening.

We can do this  because we utilize the flexibility of software and cloud connectivity. PCS’ cloud connected nature, and other design decisions were made at the beginning of development. The first major focus for our team was building the free upgrade infrastructure for PCS. 

For a decade we had front row seats to the high fidelity patient simulation industry. We felt the need and saw the opportunity. Successful innovation starts with an accurate assessment of the present. To aid in our assessment, we had several rounds of insightful conversations with trusted colleagues in academia. During our discussions, we went through several product/market fit exercises together, asked questions, listened and learned together. Their answers very much guided the products you see before you today.

We believe in transparency and product fit.

We can do this  because we utilize the flexibility of software and cloud connectivity. PCS’ cloud-connected nature, and other design decisions were made at the beginning of development. The first major focus for our team was building the free upgrade infrastructure for PCS. 

See How It Works – No Strings Attached
Hop into a virtual session with us, and we’ll show you around the platform while chatting about where it might be a fit into your program — no pressure, just discovery!
Testimonials
Loved by our customers
"We chose PCS Spark because it allows our students to interact naturally with a digital patient using everyday conversation and medical interviewing techniques allowing them to hone their clinical reasoning skills."
Chad Miller, MD
Associate Dean, Undergraduate Medical Education, Saint Louis University
"We upgraded to using PCS Spark with our Master of Pharmacy students for student-led simulation activities. This has allowed our students to develop person-centred care skills, even when they aren't in the classroom."
Jonathan Davies
Senior Lecturer in Clinical Pharmacy, Liverpool John Moores University
“[PCS Spark] brings simulation to a wider audience, allows for consistent delivery of simulation cases and provides a platform for instructors to customize cases to best fit the unique needs of their learners. The one thing that will make this product sustainable is the dedicated PCS team that continually revises and improves the product. [The PCS Team] are highly responsive to end-user needs and strive to continually improve the product and its functionality.”
Michael Sostok, MD
Assistant Dean of Medical Education and a Professor of Medicine at the University of Cincinnati College of Medicine
“Alex integrated an additional layer of realism for nursing students because of the many answer options to questions he may give. Students learn to communicate clearly and concisely when interviewing and interacting with patients,”
Deborah Brzuska
Professor at Gulf Coast State College
“We’ve really enjoyed our partnership with PCS Spark because they’ve been able to customize the whole grading process within the virtual reality program.”
Abbey Elliot
Assistant Dean of Immersive Learning and Innovation for the School of Nursing, Purdue Global
"Overall, the PCS.ai platform is one of the most advanced online simulation platforms. There are very few technologies within clinical simulation that make our jaw drop, and the communication AI in PCS Spark is absolutely on the list”
Lance Baily, BA
EMT-B, Founder / CEO, Healthy Simulation.com